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- Create Date December 19, 2019
- Last Updated February 9, 2020
Education for all
When an employee is hired, Human Resources adds information about the employee to the directory, and all employees in the company instantly have that information at their fingertips. Similarly, when an employee leaves or changes location, a simple change to the directory can make the updated information available
everywhere.
Beyond this basic model, a directory could be integrated with the direct sources of user information. For example, the phone branch exchange (PBX) is the most current
and the most authoritative source of telephone number information in a company. If an employee does not have a phone number registered in the PBX, that
employee cannot be contacted by phone. A mechanism could be introduced to synchronize employee names and phone numbers between the PBX and the directory. A
synchronization service to handle this task could be a simple offline script or program that runs frequently or infrequently, collecting changes in the PBX and propagating them to the directory, or it could be a more tightly coupled process that immediately passes on any change. At this point, the directory is self-maintained (as far as employee names and phone numbers go): no one needs to update the directory manually to keep the listings up-to-date.